Update - The issue affects Gateway depositAndCall doing a swap in the Universal Contract.
The fix will be active once testnet upgrade to v23

Nov 20, 2024 - 14:13 UTC
Monitoring - CCTX have resumed, and we are monitoring for any issues.

"DepositAndCall" is a new feature that has been deployed on testnet only and is still being tested.

Nov 13, 2024 - 18:49 UTC
Investigating - Some CCTXs initiated using `depositAndCall` from the Gateway contracts on Testnet are currently blocked.
It seems to concern mainly calls consuming a lot of gas.
The issue has been identified, we're working on making a complete fix.

Nov 12, 2024 - 20:21 UTC
Monitoring - The protocol has processed all pending BTC Testnet3 transactions. We are continuing to monitor.
Nov 19, 2024 - 19:42 UTC
Update - Another change is being made which will accelerate BTC Testnet3 observation on the ZetaChain Testnet.
Nov 15, 2024 - 16:43 UTC
Identified - An change is being made which will accelerate BTC Testnet3 observation on the ZetaChain Testnet.
Nov 14, 2024 - 23:15 UTC
Investigating - We are currently looking into a delay of CCTX Observation on BTC Testnet3 due to the high block mining rate on Testnet3.
Nov 14, 2024 - 18:10 UTC
Mainnet Operational
90 days ago
99.71 % uptime
Today
ZetaChain Mainnet ? Operational
90 days ago
99.71 % uptime
Today
CCTX - Base ? Operational
CCTX - Bitcoin ? Operational
CCTX - BSC ? Operational
CCTX - Ethereum ? Operational
CCTX - Polygon ? Operational
Testnet Operational
90 days ago
99.39 % uptime
Today
ZetaChain Testnet ? Operational
90 days ago
99.39 % uptime
Today
CCTX - Base Sepolia ? Operational
CCTX - Bitcoin Testnet3 ? Operational
CCTX - BSC Testnet ? Operational
CCTX - Ethereum Sepolia ? Operational
CCTX - Polygon Mumbai ? Operational
CCTX - Solana Devnet ? Operational
Blockchain Explorer ? Operational
Frontend - Mainnet ? Operational
Indexer - Mainnet Operational
Frontend - Testnet ? Operational
Indexer - Testnet Operational
Testnet Faucet Operational
ZetaChain.com/docs/ Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
A new ZetaChain ERC-20 Custody contract for Base and BSC is being deployed and all funds will be migrated from the old contract to the new one. The original contract will be paused during the migration and will revert all transactions.

After the migration, your dapp must use the new ERC-20 Custody contract address at 0x0Bad40D9e9C369f2223c835E108f43a45fd223B5. The contract interface remains the same so no changes other than the contract address are needed.

Transaction on the ZetaChain EVM will continue to operate normally. Only transactions involving the ERC-20 Custody Contract on Ethereum, Base, and BSC will be reverted during this maintenance window.

How to Upgrade to the new ERC-20 Custody Contract Address:

If you have hardcoded the address anywhere in your dapp you'll need to make the change manually at the correct time for each external chain. See Status.ZetaChain.com for the specific maintenance window for each connected chain.

If your dapp queries the address dynamically from the `/zeta-chain/observer/get_chain_params` endpoint then your dapp will pickup the change automatically and no action is needed.

If you use the Protocol-Contracts NPM Package you will need to update to the latest version during the maintenance window.

Posted on Nov 07, 2024 - 17:58 UTC
A new ZetaChain ERC-20 Custody contract for Ethereum is being deployed and all funds will be migrated from the old contract to the new one. The original contract will be paused during the migration and will revert all transactions.

After the migration, your dapp must use the new ERC-20 Custody contract address at 0x0Bad40D9e9C369f2223c835E108f43a45fd223B5. The contract interface remains the same so no changes other than the contract address are needed.

Transaction on the ZetaChain EVM will continue to operate normally. Only transactions involving the ERC-20 Custody Contract on Ethereum will be reverted during this maintenance window.

How to Upgrade to the new ERC-20 Custody Contract Address:

If you have hardcoded the address anywhere in your dapp you'll need to make the change manually at the correct time for each external chain. See Status.ZetaChain.com for the specific maintenance window for each connected chain.

If your dapp queries the address dynamically from the `/zeta-chain/observer/get_chain_params` endpoint then your dapp will pickup the change automatically and no action is needed.

If you use the Protocol-Contracts NPM Package you will need to update to the latest version during the maintenance window.

Posted on Nov 20, 2024 - 19:27 UTC
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:30 UTC
Update - A new ZetaChain ERC-20 Custody contract for Polygon is being deployed and all funds will be migrated from the old contract to the new one. The original contract will be paused during the migration and will revert all transactions.

After the migration, your dapp must use the new ERC-20 Custody contract address at 0x0Bad40D9e9C369f2223c835E108f43a45fd223B5. The contract interface remains the same so no changes other than the contract address are needed.

Transaction on the ZetaChain EVM will continue to operate normally. Only transactions involving the ERC-20 Custody Contract on Polygon will be reverted during this maintenance window.

How to Upgrade to the new ERC-20 Custody Contract Address:

If you have hardcoded the address anywhere in your dapp you'll need to make the change manually at the correct time for each external chain. See Status.ZetaChain.com for the specific maintenance window for each connected chain.

If your dapp queries the address dynamically from the `/zeta-chain/observer/get_chain_params` endpoint then your dapp will pickup the change automatically and no action is needed.

If you use the Protocol-Contracts NPM Package you will need to update to the latest version during the maintenance window.

Nov 20, 17:00 UTC
Scheduled - A new ZetaChain ERC-20 Custody contract for Polygon is being deployed and all funds will be migrated from the old contract to the new one. The original contract will be paused during the migration and will revert all transactions.

After the migration, your dapp must use the new ERC-20 Custody contract address at 0x0Bad40D9e9C369f2223c835E108f43a45fd223B5. The contract interface remains the same so no changes other than the contract address are needed.

Transaction on the ZetaChain EVM will continue to operate normally. Only transactions involving the ERC-20 Custody Contract on Polygon will be reverted during this maintenance window.

How to Upgrade to the new ERC-20 Custody Contract Address:

If you have hardcoded the address anywhere in your dapp you'll need to make the change manually at the correct time for each external chain. See Status.ZetaChain.com for the specific maintenance window for each connected chain.

If your dapp queries the address dynamically from the `/zeta-chain/observer/get_chain_params` endpoint then your dapp will pickup the change automatically and no action is needed.

If you use the Protocol-Contracts NPM Package you will need to update to the latest version during the maintenance window.

Nov 13, 20:00 UTC
Nov 19, 2024

Unresolved incident: Testnet: BTC Testnet 3 CCTX Observation is Delayed.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Nov 14, 2024
Nov 13, 2024
Nov 12, 2024
Postmortem - Read details
Nov 13, 23:27 UTC
Resolved - All BTC transactions are being processed normally.
Nov 12, 04:32 UTC
Identified - We have identified the issue and are developing a fix.
Nov 11, 16:44 UTC
Investigating - Bitcoin withdrawals from ZetaChain to Bitcoin are currently experiencing delays. We are actively investigating the cause to resolve this issue.
Nov 11, 11:38 UTC
Nov 11, 2024
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.